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Guidance on collection and use of personal information
'Fibero' (hereinafter referred to as the "Company") values the protection of your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." This privacy policy explains how the Company collects, uses, and protects your personal information.
The Company will notify you of any changes to this privacy policy through website announcements or individual notifications.
■ Information Collected
The Company collects the following personal information for inquiries and other purposes:
[Online Inquiries]: Name, contact information, email, and inquiry details.
■ Purpose of Collection and Use
The Company uses the collected personal information for the following purposes:
To fulfill service-related contracts and respond to inquiries.
■ Retention and Use Period of Personal Information
The Company retains personal information only as long as necessary to fulfill the purposes of collection. Once these purposes are achieved, the information is destroyed without delay. However, certain information may be retained for specified periods according to applicable laws:
- Records related to contracts or withdrawal of subscriptions: 5 years (Act on Consumer Protection in Electronic Commerce).
- Records of payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce).
- Records of consumer complaints or dispute resolutions: 3 years (Act on Consumer Protection in Electronic Commerce).
■ Procedures and Methods for Destruction
Destruction Procedure
Personal information entered by users is moved to a separate database (or separate filing cabinet in the case of paper records) and stored for a certain period before being destroyed.
Destruction Method
Electronic files are deleted using technical methods that prevent recovery.
■ Provision of Personal Information
The Company does not provide users' personal information to external parties except in the following cases:
- When users provide prior consent.
- When required by law or for investigative purposes in accordance with statutory procedures.
■ Rights of Users and Legal Representatives
Users may access, modify, or delete their personal information at any time. For children under 14, their legal representatives have the right to manage their personal information.
■ Use of Cookies
The Company uses cookies to improve the user experience. Users can disable cookies in their browser settings, but this may affect service functionality.
■ Contact for Inquiries
For privacy-related inquiries, please contact:
Customer Service: [Department Name, Contact Info]
Privacy Officer: [Department Name, Contact Info]
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